YPS Quality Promise | Your Print Solution

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YPS Quality Promise

When you purchase printed materials, you should feel confident that you are getting the best quality & service available.

At Your Print Solution, we work hard to earn (and keep) our customers' trust by delivering exceptional, consistent quality. Whether your order is for 250 business cards or 100,000 complex brochures, each employee at Your Print Solution is committed to making sure your experience with our company is the best it can be. Our "Buy with Assurance" promise guarantees it.

What should you expect:

  • Professional-quality printing and finishing
  • A proactive customer service team, with a sense of urgency for earning your satisfaction
  • Your order delivered on or ahead of time
  • Sweets delivered with your order to make the day a little more fun.

Over 30% of our new customers come to us via referral or word-of-mouth. We realise that our customers are our best salespeople, and our business depends upon their trust and satisfaction.

How we handle the "Buy with Assurance" guarantee:

We strive for perfection. If you are not satisfied with your order, please call our Customer Service Team at 01494 372 800 within 10 days of the delivery date. Orders with print errors will receive either a full or partial reprint. In some cases, we may refund the full price of the order(s), excluding processing costs, postage and shipping.

This is what we can't control:

We take every measure to troubleshoot orders, however there are some circumstances that are beyond our control and are not covered by the guarantee.

  • Spelling, punctuation, or grammatical errors made by the customer.
  • Low resolution or poor quality of uploaded images.
  • Design errors made by the customer in the print creation process.
  • Damage to the materials after delivery to the client.
  • Errors in user-selected options such as product choice, order quantities or choice of materials.

Green

Green is favoured by well balanced people. It represents growth, nature, money, fertility and safety. Green is a relaxing colour that is easy on the eye and has a healing power to it. It is often used to represent anything having to do with health. Green symbolizes self-respect and well being. It also means learning, growth and harmony.I'm Green!

Purple

Purple Combines the stability of blue and the energy of red. Throughout history purple has been associated with royalty, nobility and prestige. It symbolizes mystery, magic, power and luxury. Purple is the colour of good judgement. It is the colour of people seeking spiritual fulfillment.I'm Purple!

Blue

Blue is a cool calming colou that shows creativity and intelligence. It is a colour of loyalty, strength, wisdom and trust. A pure blue is the colour of inspiration, sincerity and spirituality. Blue is often the chosen colour by conservative people. Dark blue is the colour of truth and moderation.I'm Blue!

Orange

Orange increases oxygen supply to the brain and stimulates mental activity. As a citrus colour, orange is associated with healthy food and stimulates appetite. Curiosity is a driving characteristic of orange, and with it comes exploration of new things. It also stimulates enthusiasm and creativity. Orange means vitality with endurance. People who like orange are usually thoughtful and sincere.I'm Orange!

Red

Red is a very strong colour often used on caution and warning signs. It's a hot colour that evokes a powerful emotion of passion, lust, sex, energy, blood and war. Red is often used in flags for nations, as it is a symbol of pride and strength. Red is the warmest of all colours. Red is the colour most chosen by extroverts and one of the top picks of males. On the negative side red can mean temper and anger.I'm Red!

Yellow

Yellow represents youth, fun, happiness, sunshine and other light playful feelings. Yellow is full of creative and intellectual energy. Yellow symbolizes wisdom. Yellow means joy and happiness. People of high intellect favour yellow. Clean light yellow clears the mind, making it active and alert.I'm Yellow!